FAQs – Hanoi Noi Bai Airport (HAN)
Information compiled by David Enrich, aviation and airport guide expert since 1999.
Frequently Asked Questions – Hanoi Noi Bai Airport (HAN)
1. How far is Hanoi Airport from the city centre?
The airport is located about 30 km from Hanoi city centre, with a travel time of 30 to 60 minutes depending on traffic.
2. What is the best way to get to Hanoi city?
Taxis and ride-hailing services like Grab are the most convenient, while buses are the cheapest option.
3. How many terminals does HAN have?
The airport has two terminals: Terminal 1 for domestic flights and Terminal 2 for international flights.
4. Is there free Wi-Fi at the airport?
Yes, free Wi-Fi is available throughout both terminals.
5. How early should I arrive at the airport?
Arrive at least 2 hours before domestic flights and 3 hours before international departures.
6. Are there lounges available?
Yes, several lounges are available in both terminals, especially in Terminal 2.
7. Can I sleep at Hanoi Airport?
Yes, sleep pods are available and there are seating areas, although comfort is limited.
8. Is luggage storage available?
Yes, luggage storage is available in Terminal 2.
9. Are there restaurants at the airport?
Yes, there are multiple cafés and restaurants offering Vietnamese and international food.
10. Is the airport open 24 hours?
Yes, Hanoi Airport operates 24/7.
11. Are there ATMs and currency exchange?
Yes, both services are available in all terminals.
12. Is the airport accessible for PRM passengers?
Yes, assistance services and accessible facilities are available.
13. How long does security take?
Security checks usually take 15–30 minutes, depending on the time of day.
14. Is there duty free shopping?
Yes, duty-free shops are available mainly in Terminal 2.
15. Are there charging points?
Yes, charging stations are available throughout the airport.
16. Can I rent a car at the airport?
Yes, car rental services are available, although many travellers prefer taxis or drivers.
17. Is parking available?
Yes, parking is available in front of both terminals.
18. Where is Lost & Found located?
Lost & Found services are available at information desks in both terminals.
19. Are there hotels near the airport?
Yes, several hotels are located near the airport and in Hanoi city.
20. Is public transport reliable?
Yes, but buses can be slower; taxis and ride-hailing are more reliable and faster.