Hanoi Airport Informational Guide to Noi Bai International Airport (HAN) - Non Official

Hanoi Airport Services

Sleep Pods

Located at both terminals: 3rd floor in Terminal 1 and 2nd Floor in Terminal 2. The pods have bed, wardrobe, Wi-Fi, alarm, TV, work desk and snacks and drinks included. 


Free Wi-Fi available. Passengers need to connect to Noi Bai Airport Free Wi-Fi network and log in.

Kid’s Playground 

Located in both Terminals. There are swings, mini jungle gyms and seesaws where little members of the family can spend a good time. 

Luggage storage

At Terminal 2 there are luggage storage and lockers to keep your belongings safe. 

Location: Terminal 2, second level.

Service hours 24 hours. 

Medical Services 

Medical emergencies available. At both Terminal 1 and 2. 

smoking area 

there are designated areas where passengers can smoke. 

lost and found

For items lost at the Airport, please direct yourself to information desk. 

Other Services 

- Restaurants and cafes
- Shuttle services
- Shops and Duty Free
- Transport services
- Parking services
- Car rental services
- Baggage Carts
- ATMs and Cash Machines
- Baby Care Facilities
- Banking
- Children’s Play Areas
- Luggage Wrapping
- Information Desk 
- Free Drinking Water
- Lost and Found 
- Smoking areas


Song Hong Business Lounge: International Terminal. Service hours: from 06:00 am to 02:00 am. Services: Food, beverages, newspapers, smoking room, showers, telephones, among others. 

Vietnam Airlines Business Class Lounge: International and Domestic Terminal. 24 hours open; 04:00 am to 10:00 pm in Domestic Terminal. Services: Internet, newspapers and magazines, food, beverages, showers, TV. 

Song Hong Premium Lounge: Domestic Terminal. Service hours: 04:30 am to 11:00 pm. Services: Newspapers, food, showers, internet, beverages and more.

Noi Bai International Airport Business Lounge: International Terminal. 24 hours open. Services: Food, beverages, Wi-Fi, showers, printers, TV. Private rooms available. 

Purchase your pass for Hanoi Airport lounges