Hanoi Airport Services

In this page you’ll find the Services options at Hanoi Noi Bai International Airport.

Hanoi Airport (IATA: HAN; ICAO: VVNB), named as Noi Bai International Airport, is the biggest international airport serving Hanoi, the capital city of Vietnam. HAN Airport has two passenger Terminals, the International Terminal and the Domestic Terminal, where you can find the following Services and Facilities:

- Restaurants and cafeterias
- Shuttle services
- Transport services
- Parking services
- Car rental services
- Rest Zone in Terminal 2 (International)
- WiFi free access
- Airport lounge available for economy class with showers:

o NIA First and Business Class Lounge: Location: Terminal 2, Airside, Level 4. Showers are available. Lounge Access: Pay at the Door (25$).
o NASCO First and Business Class Lounge: Location: Terminal 2, Airside, Level 4, East Wing. Hours: unknown. Lounge Access: Pay at the Door (21$).
- Airport Hotels: there are hotels inside and near the airport:
o Viet Village Hotel (5 minutes from the airport) with free airport pick-up, and a taxi provided to the airport for 3$.
o Airport view Hotel: 3 minutes from the airport with a free airport shuttle.

- Sleep Pods: Locations: Terminal 1, Airside, 2nd and 3rd Floors (3 single and 11 twin pods) and Terminal 2, Airside, 2nd Floor (6 twin pods). Each pod is 4 sq. meters and 3 meters high with amenities such as bed, wardrobe, bedding, WIFI, alarm clock, tv, work desk, privacy curtain, and travel guide. Snack and drink is included. Prices start at 130,000 VND/hour for a single room in Terminal 1 and 160,000 VND/hour for a twin room in Terminal 2.

- ATMs / Cash Machines

- Baby Care Facilities

- Baggage Carts

- Banking

- Children’s Play Areas. Locations: T1/Domestic, airside - T2/International, airside, Departures lounge near Gate 33.

- Currency Exchange

- Free Drinking Water

- Information Desk - First Floor, E Building, Domestic Terminal. Hours: Not known.

- Luggage Storage & Lockers: at theTerminal 2, Level 2. Open 24 hours. Rates per piece of baggage: 50.000 VND (3 hours) - 60.000 VND (3 - 12 hours) - 70.000 VND (12 - 24 hours) - 90.000 VND (per day/24 hours - 7 days) - 100.000 VND (per day/7 days - 30 days) - 110.000 VND (per day/30 days).

- Luggage Wrapping - Luggage wrapping machines are available in these locations: T1/Domestic floor 2 Public Halls A, B and E (10 machines) - T2/International, floor 3 Public Hall (3 machines).

- Medical Services - Urgent and emergency medical care are available at any of the three First Aid Rooms. Express first aid service (visit conducted in under ten minutes) is available upon request. Locations: T1/Domestic, 1st floor Arrivals Hall A - T2/International, 3rd floor departures lounge - T2/International, 1st floor Arrivals Hall west.

- Mobile Charging T1/Domestic, 1st floor, Public Halls A & E - T1/Domestic, 2nd floor Departures lounge Halls A, B & E - T2/International, 3rd floor Information Counter - T2/International, Departure lounge, near Gates 21, 22, 23, 28, 31, 32, 33, 34, 35.