Hanoi Airport Guide to Noi Bai International Airport (HAN)

Hanoi Airport Terminal 2

Hanoi Airport Terminal 2 is the International Terminal.

It was opened in 2015.

Terminal 2 consists of four levels, a couple of concourses and 17 boarding gates. 

Present & future

There are planned future improvements for 2020, which will be completed in 2030 as part of the second phase of construction project to be able to host 15 million passengers per year. 

TRANSFER BETWEEN TERMINALS 

Both terminals are connected by a free shuttle bus that runs every 10 to 15 minutes from 06:00 am to midnight. 

Levels

Terminal 2 consists of four levels as follows:

Level 1

Arrivals. This level counts with baggage claim area, duty free and a couple of separate customs checks. 

Services: Lost & found, information desks, rental car partners, food and drink concessions. 

Level 2

Immigration of arriving passengers.

This level also counts with a mezzanine level, where food and drink concessions and banking facilities are located, whilst immigration counters and transit counters can be both reached by escalators. 

Level 3

Departures and check-in. Find in this level several concessions such as food, drink and retail concessions, and access to the boarding gates by airbridges. 

Level 4

VIP lounges and airline offices. There are also other services such as food and drink concessions. 

SERVICES 

See the Services at Hanoi Airport Terminal 2: 

-Restaurants and cafeterias
-Shuttle services
-Shops and Duty Free
-Transport services
-Car rental services
-Baggage Carts
-ATMs
-Cash Machines
-Baby Care Facilities
-Lost & found
-Information desks
-Rental car counters
-Free Wi-Fi connection
-Children’s play area
-Drinking water
-Luggage storage and lockers
-Luggage wrapping
-Medical services
-Mobile chargers
-Currency exchange

See more Services

LOUNGEs 

Song Hong Business Lounge: Service hours: From 06:00 am to 02:00 am. Services: Food, beverages, newspapers, smoking room, showers, telephones, among others. 

Vietnam Airlines Business Class Lounge: 24 hours open. Services: Internet, newspapers and magazines, food, beverages, showers, TV. 

Noi Bai International Airport Business Lounge: 24 hours open. Services: Food, beverages, Wi-Fi, showers, printers, TV. Private rooms available.